Customer loyalty and retention are core to a company’s success and growth. Customer acquisition is one of the highest costs incurred by any business. However, a loyal customer is one of the biggest assets for any business.
Brand loyalists not only keep returning to your business bringing in more revenue, but also, they introduce new customers to your brand by spreading the word. This is cost-free method of publicity and client acquisition, and this is the business model most companies try to drive.
To ensure this model works for businesses, they need to ensure few things:
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Good product/service quality
Transparency in communication
Great customer experience
Attractive loyalty programs
These apply to both B2B, as well as B2C. While the first two are pretty intrinsic to the core business process, creating a loyalty program dashboard that does not fall into the purview of regular business functions.
With just a click, customers can log into the MyAccoladez dashboard and get a bird’s eye view of the Accoladez currency accrued (loyalty points based on purchases and referrals) and reward catalogs that they can navigate through to redeem their points.
Customers can easily search by: (shown using icons/vectors)
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Good product/service quality
Transparency in communication
Great customer experience
Attractive loyalty programs
We understand that every industry and business is different and so are their clients and their preferences, therefore, we provide customizable dashboards and catalogs, that are client specific.
At the end of the day, you have the perfect R&R platform for your customers, completely aligned to your business’s objectives and offerings, without the hassle of handling an entirely new business function.
Having a customer loyalty platform is a major win for any business, especially the ones that are looking to grow with their customers, by providing their customers CONSISTENT REWARDS every time they return to you for business.